Terms and Conditions

This Platform(www.polivuorganics.com) is owned by Mudra Traders (hereinafter referred to as “Polivu Organics”). 

1. Information Gathering, Including Personally Identifiable Data (PID) and Other Data

Polivu Organics is restricted to data collection for the sole purpose of providing appropriate care. Most of the data we gather is fundamental to completing a transaction or issuing a refund. We may gather data about you such as your name, address, phone number, birth date, email address, language preference, items requested and purchased, computer’s IP address, operating system, and browser type and version.

Your information will never be shared with anyone outside of our company.

Your online activities may be recorded automatically, so we can learn more about you. Our goal in collecting this data is to better understand, protect, and serve our user base so that we can tailor our products and services to their needs. Aggregate data collection and analysis are performed. This data may include the website which you just happened to come from (regardless of whether that website is part of our own) and the website that you next go to (regardless of whether that website is part of our own), as well as information about your computer and browser & your IP address. 

Payment Methods, Bank Account Details, and Credit/Debit Card Numbers

As all financial transactions are processed directly between you and the payment network and bank, your credit card and debit card numbers are never seen or stored by Polivu Organics

2. Registration

Create a free account as a member to access additional features of the site. Data such as your username, email address, and password could be requested from you in an online registration form. 

To help keep you safe, our system uses a password that only you know. That being the case, you must take reasonable measures to safeguard it. Please keep your password secure and confidential. Your password should be changed immediately if it has been compromised in any way.

3. The technologies we use to personalize your Polivu Organics experience

We collect data about your visit to our website through various methods, including cookies, web server logs, and the Uniform Resource Locator (URL) of the website from which you came. Thanks to this, we can improve and tailor the site to each visitor. For research purposes, we may log your computer or device’s Internet Protocol (IP) address, which also serves as a proxy for your geographic location. We may combine the data collected through these means with the data you voluntarily provide us on the site. Information about your previous visits to Polivu Organics, among other things, could be gleaned from such technologies. They might also have a preference-saving feature. Each method is broken down in detail below. 

Beacons & Tracking Links on Websites

Our pages may contain small pieces of code known as web beacons (also known as clear gifs & pixel tags), tracking links, or other similar technology. The website user is usually unaware of their presence, and they are frequently used in tandem with Cookies. Web beacons can improve customer service and usability, target interactive ads more precisely, and track user responses to specific ads. Rejecting our Cookies (view Cookie section below) will stop Web Beacons from conveying the said details about you and may prevent you from using certain features of our website.


To better understand how our site is used, to determine the efficacy of our promotions, to monitor the level of trust among our users, and to ensure the security of all of our users’ personal information, we employ cookies and other data-gathering technologies on select pages of our site. Cookie technology allows us to store and retrieve information on your computer’s browser to improve our service to you. Certain options on our site are accessible only if you enable the “cookie” functionality. You’ll have to enter your login credentials less frequently during such a session. Additionally, cookies allow us to give you more relevant information about your interests. Most cookies are “session cookies,” and when you close your browser, they are deleted from your computer. If the browser permits, you can choose not to accept our cookies, but doing so may prevent you from taking full advantage of the site’s features and require you to re-enter your passcodes more frequently.

4. Uses of Your Personal Identifying Information, Demographic Information, and Profile Data

The information you give us helps us to deliver the services you’ve requested. You will have the option to prevent us from using your personal information for marketing purposes. We use this information to enforce our Terms of Service and other agreements; troubleshoot any issues that may arise; improve the quality of our service; research to better understand and serve our customers; send you information about our products, services, & updates (both online and offline); personalize your experience; detect & protect us from error, fraud, and other criminal activity; and provide you with additional information about these and other products, services, and updates.

By tracking and analyzing user demographics and profiles, we can better tailor our products and services to the needs of our audience.

We track and log your IP address for server administration and troubleshooting purposes. In addition to allowing us to identify you, your IP address allows us to compile broad demographic data.

From time to time, we’ll send you surveys to fill out online. Your name, email, and demographic details might be requested in these polls (like zip code, age, or income level). We store this information to personalize our site for each visitor, showing them content that we know they will find relevant and appealing.

5. How can we both benefit from sharing this information?

Emails for marketing purposes 

If you provide us with your email address, we may send you our newsletter, surveys, or other emails about our products and services, as well as beauty advice and special offers. Suppose at any point you change your mind about receiving these emails. In that case, you can either click the “Unsubscribe” link at the bottom of each one, or you can go into the “Profile” section for registered members and change your information & consent to receive an email as well as other communication there. 

Text Messages 

We may send you text messages/SMS alerts about our products, services, and special offers if you have provided us with your mobile phone number. Don’t worry, we’ll never spam your phone with text messages unless you specifically ask us to. If you want to receive text messages from Polivu Organics, there will never be any charges. Nevertheless, your mobile phone service provider could assess fees for outgoing and incoming text messages, airtime, and any other charges that are customarily levied by your service provider. 

Telephone Calls 

You may receive calls on your mobile or landline phone with information about products and events, cosmetics tips, and promotions if you provided us with either number when filling out our website’s contact form. 

To Better Serve You Through Communication 

If you have provided us with the contact details, we may contact you via the methods you have specified to notify you of changes to our services, answer any questions you may have about our offerings, or provide you with other customer service-related information. For instance, after registering, users will get a confirmation email. These forms of contact are essential for Polivu Organics to serve you, address your concerns, and provide the exceptional customer service for which the company is known. 

Customized Service 

To provide you with individualized service and facilitate your use of our website, we may use the personal information you voluntarily provide to us. We might, for instance, recommend goods we think you’ll find especially appealing. You may receive such individualized updates via email, SMS, or voice calls. 

Surveys, Questionnaires, and Other One-Off Occasions 

Polivu Organics has been known to host contests, promotions, surveys, and questionnaires on occasion. Information you provide may be used and disclosed following the rules of the specific promotion in question. You should read the rules carefully before getting involved. This Privacy Policy as well as the purposes this sets forth govern the sorting of personal details to the extent that no other rules apply to any particular event, questionnaire, or survey. 


If you submit a resume or other employment-related materials to us, we will only use this information to evaluate your candidature for job openings at our company or one of our affiliates and to get in touch with you about employment opportunities. Unless you request otherwise, we will keep your data on file for future recruitment opportunities. 

Any individual or organization that, both directly and indirectly through one or even more intermediaries, controls, is controlled by, or comes under common control with our business is considered to be an “Affiliate” of ours.

6. Ads On Polivu Organics

Once you visit our website, advertisements may be served by companies other than our own. Your visits to this and other websites may be tracked by these companies, and they may use non-personally identifiable information (i.e., this does not include your name, address, email, or phone number) to even provide ads about products and services likely to be of interest to you. Please be aware that we are not liable for any damages arising from your use of, or information provided on, any third-party website.

7. Links Towards Other Sites

Every once in a while, we’ll provide a link to an external website. You can leave the portal by clicking on these links. We do not endorse the content or privacy policies of the linked sites, nor are we responsible for any changes and updates to the linked sites. Webcasting and other forms of transmission obtained from every linked site are beyond our control and responsibility. The links are provided solely as a courtesy. We take no responsibility for the content or use of the linked site.

8. Disclosure of Private Information

To help detect and avoid identity theft, fraud, as well as other potentially illegal acts, to correlate related and multiple accounts to prevent the abuse of our services, and also to facilitate joint and co-branded services which you request where certain services are provided by far more than one corporate entity, we may disclose personal information to our other corporates as well as affiliates who may use said information in according to this policy. If you do not want your information shared in this way, please do not submit it to us. 

On occasion, we may employ third-party firms and individuals to carry out tasks on our behalf that are in line with such Privacy Policies. Companies that manage online stores, process orders, deliver packages, analyze data, provide customer service, host websites, send emails, and complete orders are all examples. Information about you that is necessary for a third party to perform a function on our behalf is provided to them, but they are prohibited from using that data for any purpose other than to carry out that function, and they are required to comply with such a Privacy Policy. 

You may also be given the option to share your details with a third party, including an event and promotion co-sponsor, when presented with such a request. If you permit us to do so, we would then share your personal information with that third party, and that third party may use your information for its purposes and also under its policies. 

If we are under a legal obligation to disclose your personal information, or if we reasonably believe that disclosure is necessary to comply with a judicial proceeding, a court order, or other legal processes, we may do so. As in good faith belief that certain disclosure would be reasonably necessary to enforce our Terms and Privacy Policy; reply to claims that such an advertisement, posting, or such content violates the right of a third party; and protect the rights, property, and personal security of our users or even the general public, we may share personal information to enforcement agencies or third party rights owners.

9. Business Relocation

In the event we (or our assets) fully intend to merge with or to be acquired by, another business entity, we will share or sell some or all of the personal information to that business entity. If such a merger or acquisition were to take place, the acquiring company (or the resulting entity) would be bound by the terms of this privacy statement concerning the information you have provided to us.

10. Security Precautions

To ensure the security of your data, we have taken appropriate precautions. Preventing unauthorized access and ensuring proper use and accuracy are priorities, so precautions have been taken. Moreover, IS/ISO/IEC 27001-compliant SSL encrypts and protects all data submitted in connection with our online store. Is your retention company IS/IEC 27001 certified?

11. Transfer Of Available Information To Other Countries

All databases containing your personal information are located in India, and Polivu Organics, our Affiliates, and any third parties who might just receive such details following the Privacy are required to comply with the privacy assurances made inside this Privacy Policy under Indian law. If data is transferred internationally, it will be subject to the same privacy safeguards as required by local law.

12. Choice/Opt-Out

After creating an account, users are given the option to no longer receive promotional or marketing-related communications from us or on our partners’ behalf. 

If you no longer wish to receive any further communications from Polivu Organics, you can do so by visiting https://polivuorganics.com/.

13. Policy Change

At times, we may update our Privacy Policy. Without your permission, we will not limit your protections under such a Privacy Policy in any way. Changes to our privacy policies will be announced here, with a more prominent announcement made if they are material (includes, for a few services, notification on email about privacy policy changes). We will maintain an archive of such a Privacy Policy that you can access at any time.

14. Feedback From You

Any suggestions you have will be greatly appreciated. Send us an email at info@polivuorganics.com if you have any concerns or questions about the information we collect and how we use it.

15. Our Privileges

We reserve the right to conduct electronic monitoring of the portal’s public areas and to disclose whatever Content, records, and electronic communication of any sort I to satisfy the certain law, regulations, and government requests;

If such disclosure is required or appropriate to function the portal;To safeguard our privileges or assets or the rights of the customers, Sponsors, Providers, Licensors, and Merchant

We do not screen, police, edit, or monitor this kind of content. If we receive a claim that some Content on the portal infringes upon the rights of a third party, is defamatory, causing damage, is illegal, or offensive, we reserve the right to investigate the claim and decide, in our sole discretion, whether to remove or kindly ask the withdrawal of such Content. For any conduct which we, in our sole and absolute discretion, believe violates any relevant law or if it is harmful to the interests of some other user, a third-party Supplier, Merchant, Sponsor, Licensor, provider, or us, we reserve the right to immediately terminate or suspend your access, with or without notice, to all or part of the Site. Due to the importance, we place on maintaining positive relationships with our customers, we legally refuse a sale if we determine that you are purchasing the product(s) with the intent of reselling it. Furthermore, we may place restrictions on the total number of a given item that a single customer can buy.

16. Children

Our policy is to never knowingly request or collect sensitive information from anyone we know to be under the age of 18 on Polivu Organics website. Anyone under the age of 18 is welcome to peruse Polivu Organics, but we ask that they not submit any personal information. It’s impossible, for instance, to sign up. To protect the privacy of children, if we learn that we have collected personal data from a user under the age of 18, we will immediately delete that information.

17. Your Consent

By using the Website and/or providing information, you agree that the details you reveal on the Website may be collected and used in pursuance of this Privacy Policy, including, but not limited to, The consent for sharing the info according to this privacy policy. 

Kindly update or contact us immediately via email if you think that any details we are having about you are wrong or incomplete. If an error is discovered, it will be fixed immediately